Open syllabi for ITSM

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Open curricula (syllabuses) according to the Open Commons "Free Culture Licence"

The following curricula (syllabuses) are licensed under a Creative Commons Attribution - Distribution under equal terms 4.0 International Licence (CC-BY-SA). - Link to the licence overview/legalcode

Open Syllabi

  • Planned topics (Write us if we are too slow!):

    • ISO 27001: Basics of data security
    • Practical requirements management
    • Managing projects in practice (agile or classic)
    • Practical knowledge Business Process Management
    • IT Service Management in practice
    • Data Privacy: The DSGVO in practice
    • Theorie of Constraints (TOC): Practical application in projects
    • Lean IT Service Management: Managing value streams